Shipping policy
Thank you for shopping with us! We appreciate your support and are excited to send your order your way.
Processing Time
Orders are typically processed within 1–3 business days (excluding weekends and holidays). During new launches, promotions, or holidays, processing times may be slightly longer. If there is a significant delay, we'll contact you using the email provided with your order.
Shipping Rates
Shipping costs are calculated at checkout based on your order and delivery location. Any available free shipping offers will be automatically applied when eligible.
Delivery Times
Estimated delivery times begin after your order has been processed:
- Standard Shipping: 3–7 business days
- Expedited Shipping (if available): 1–3 business days
Please note that delivery estimates are provided by the shipping carrier and cannot be guaranteed.
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package's journey.
Incorrect Shipping Information
Please double-check your shipping address before placing your order. We are not responsible for delays or lost packages resulting from incorrect or incomplete addresses. If you notice an error, contact us as soon as possible, and we'll do our best to help before your order ships.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We'll work with the shipping carrier to help resolve the issue as quickly as possible.
Questions?
If you have any questions about your order or shipping, we'd love to help. Please contact us, and we'll get back to you as soon as possible.
Thank you for supporting our boutique—we truly appreciate your business and can't wait for you to receive your order!